How long will in take my design to arrive?
- It can take around 2 weeks for the design to arrive via email, any longer and you can contact us directly
Will I receive any furniture or decor items with my design?
- No, This is strictly a design, you will receive a check list of items, scaled room plan, details of furniture, where to purchase, design board and price list.
How do I know everything will fit?
- The measurements you give us are very important this is the only information we have to work with, please be carful and follow the given instructions.
How do I know I will like my design?
- The questionnaire is the most helpful tool we have, we will ask you to provide images and styles that you like as well as images of you existing home, we are professionals and we will be looking to wow you!
How will I know my final cost and if i can afford the design?
- The first question will will ask you is what is your budget, We have also provided you with budget categories to work with, Beautiful, Breathtaking, Extravagant. you can select the appropriate budget for you and we will work within it. Please note that a minimum budget will be required based on the room you choose i.e. Bedroom min 5000.00 budget. We need you to have realistic expectations.
Can I get a refund after I have purchased?
- Yes, however refunds will only be given before the design process is started, If you have sent back all your information (Questionnaire, Room Dimensions, Photos etc.) we will be starting e-design within 2 working days or receiving it at this point no refunds will be made. All refunds will be minus any transaction fees Paypal, visa, master card, etc.